“Jen and I worked together on a high profile project to improve both commercial returns and customer experiences for a major telecommunications company. During the project I got to see first hand the dedication and passion Jen brings to projects: her attention to detail, her team-leading skills, her love of insight over guesswork and her ability to exude positivity under the most trying of circumstances. The project over-achieved on all fronts – massive commercial improvement and hugely improved customer satisfaction scores. The project won awards and independent praise from the Institute of Digital and Direct Marketing, in no small part due to Jen’s leadership. If I’m lucky I’ll get the pleasure to work with Jen again.”